ABOUT US
Sapphire Coast Medical Practice is a traditional Family Medical Practice with a varied demographic of all ages, socioeconomic status and cultures.
We aim to provide complete family health care in a friendly, efficient, professional and confidential environment. All Medical, Nursing and Reception Staff and trainees strive to maintain this through their work at all times.
This Practice does not discriminate against or disadvantage patients in any aspect of access, examination or treatment. All staff provide all health care in a non-judgmental way.
All Doctors in our Practice strive to help our patients manage their own health problems with prevention, education, general advice and specific clinical care. We respect confidentiality at all times and understand our patient's rights to accept our advice and treatment, or not act on this advice.
Our Practice has been fully accredited by Australian General Practice Accreditation Limited (AGPAL).
Sapphire Coast Medical Practice adheres to the National Privacy Principles and a copy of our Privacy Policy Information is available at Reception. It is also available for download here.
Please see our Practice Information Brochure for more details.
We aim to provide complete family health care in a friendly, efficient, professional and confidential environment. All Medical, Nursing and Reception Staff and trainees strive to maintain this through their work at all times.
This Practice does not discriminate against or disadvantage patients in any aspect of access, examination or treatment. All staff provide all health care in a non-judgmental way.
All Doctors in our Practice strive to help our patients manage their own health problems with prevention, education, general advice and specific clinical care. We respect confidentiality at all times and understand our patient's rights to accept our advice and treatment, or not act on this advice.
Our Practice has been fully accredited by Australian General Practice Accreditation Limited (AGPAL).
Sapphire Coast Medical Practice adheres to the National Privacy Principles and a copy of our Privacy Policy Information is available at Reception. It is also available for download here.
Please see our Practice Information Brochure for more details.
Phone line closures over lunch
Every day from 12 noon to 2:00pm, the phone lines at both our Bega and Tathra Surgeries will be closed to allow our staff to complete necessary administration tasks. If you have an emergency during these times, please ring triple zero. Otherwise, please ring the surgeries back after 2:00pm. We appreciate your understanding while we implement these changes!
PATIENT FEEDBACK SURVEY
Thank you to all those who participated in SCMP’s Patient Feedback Survey! The survey data is a useful way for the Practice to identify areas of concern for our patients and is important for our ongoing AGPAL accreditation. Results have shown that 96% of all patient ratings about SCMP were good, very good, or excellent! 🙂
The majority of results also indicated that the quality of healthcare provided at SCMP is above the National Average. 🙂
Patient survey comments highlighted appreciation of our caring, friendly staff members. 🙂
They also highlighted that our patients have concerns regarding not being able to see their clinician of choice and the wait times for standard GP appointments. We are aware of this problem and have been working towards a solution for some years now.
With ongoing teaching of medical students and supervision of GP Registrars in the Practice, we hope to eventually secure long-term GPs to ensure continuity of care for our patients and the ongoing viability of the Practice. Thank you for your patience and understanding! Please let us know if you have any questions!
The majority of results also indicated that the quality of healthcare provided at SCMP is above the National Average. 🙂
Patient survey comments highlighted appreciation of our caring, friendly staff members. 🙂
They also highlighted that our patients have concerns regarding not being able to see their clinician of choice and the wait times for standard GP appointments. We are aware of this problem and have been working towards a solution for some years now.
With ongoing teaching of medical students and supervision of GP Registrars in the Practice, we hope to eventually secure long-term GPs to ensure continuity of care for our patients and the ongoing viability of the Practice. Thank you for your patience and understanding! Please let us know if you have any questions!
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24 Church Street, BEGA
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78 Bega Street, TATHRA
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Sapphire Coast Medical Practice has two Practices linked by the Internet. One is located at Church Street in Bega, the other is located at Bega Street, Tathra. Our Doctors practise at both locations.
Our general hours of operation are from 9am to 5pm, Monday to Friday (closed on NSW Public Holidays).
Translation and interpretation services can be arranged for non-English speaking patients or patients that have difficulties with communication.
Our general hours of operation are from 9am to 5pm, Monday to Friday (closed on NSW Public Holidays).
Translation and interpretation services can be arranged for non-English speaking patients or patients that have difficulties with communication.
October 2023
